Where the conditions above have been met, we will refund your card within a maximum 3 days of receiving your item. The refund can only be made to the same method on which you originally paid. Your bank may take additional time to process the refund and we have no control over this, for this reason we advise waiting up to 7 days for the refund transaction.
We do not offer returns or refunds on items purchased during a sale or on promotion.
If this has not occurred within this period please contact us immediately by emailing firstname.lastname@example.org